Here are some of your Frequently Asked Questions! If you do not see the answer you are looking for here, please leave us a message on our Contact Page. We will get back to your query within three (3) working days!

How do I order online?

Do I need to set up an account to be able to place an order?

Do you ship internationally?

What payment methods are accepted?

May I order here but pick it up at your HQ?

Special Cases: Pre-orders

Shipping to anywhere in the Philippines

Shipping worldwide

Order processing and office hours


Returns or exchanges

R2R colors and materials

Product repairs

R2R Craftsmanship